Privacy Policy

This privacy policy sets out how CP Sound Ltd. uses and protects any information that you provide to CP Sound Ltd. when you use this website.

CP Sound Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

CP Sound Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 08.03.2019.

What we collect
We may collect the following information:

  • Full name
  • Contact information; for example, email address and phone number
  • Demographic information such as postcode and type of property
  • Other information relevant to the services we provide, customer surveys and/or offers

The information you provide to us will not be shared with third parties other than where such disclosure is necessary to comply with a legal obligation.

What we do with the information we gather

We require this information to understand your needs as a customer and services you may be interested in, and to provide you with a better service, and in particular:

  • Internal record keeping;
  • To improve our products and services;
  • We may periodically send promotional emails to the email address you have provided to inform you of new products and services which may be relevant to you and special offers or other information which may be of interest to you;
  • From time to time, we may also use your information to contact you for market research purposes and may contact you by email, text, phone or post. We may use the information you provide to tailor our services, communications and website.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on this website.

Retaining and deleting personal information

The personal information that you provide to us for any purpose or purposes will not be kept for longer than is necessary for that purpose or purposes. However, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, for our legitimate interests, or in order to protect your vital interests or the vital interests of another natural person.

Amendments

We may update this policy from time to time by publishing a new version on this website. You should check this page periodically to ensure you are satisfied with any changes to this policy.

We may also notify you of changes to this policy by email.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity and your request not being found to be unfounded or excessive, in which case a charge may apply. We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

If we hold any inaccurate personal data about you, you have the right to have these inaccuracies rectified. You also have the right to have any incomplete personal data about you completed.

In certain circumstances you have the right to have personal data that we hold about you erased. This will be done without undue delay. These circumstances include it no longer being necessary for us to hold your personal data in relation to the purposes for which they were originally collected. We will analyse each request for erasure, and we will agree if there is no legitimate reason to retain the data to the normal retention period, at which point we will instruct anonymisation of the data.

You may exercise any of your rights in relation to your personal data by written notice to us at CP Sound Ltd..

Our cookie policy
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies to help us provide you with a better website by enabling us to monitor which pages you find most useful and which you do not.

When someone visits our website, we collect standard internet log information and details of visitor behaviour patterns. We collect this information in a way which does not identify anyone. We use traffic log cookies to identify which pages on this website are being used and may analyse data about this website’s page traffic and visitor behaviour to improve this website by tailoring it to customer needs. We only use this information for statistical analysis purposes.

You can choose to accept or decline cookies. Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Links to other websites
Our website may contain links to other websites of relevance and interest. However, once you use these links to leave our website you should note that we do not have any control over that other website and cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Call Us Today
01932 571 849
Contact Us / Request a Quote

Address

CP Sound Ltd.
Units 14 & 15 Penton Hook Marina
Staines Road
Chertsey
Surrey
KT16 8PY

Contact Us

Email: info@cpsound.co.uk
Office Phone: 01932 571 849
Phone Colin: 07836 216 632
Phone Jamie: 07764 485 530